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Sideline Support

TeamSideline SUPPORT

If your Organization uses TeamSideline and you need assistance, please use the resources below. If you have a more specific question, please reach out directly to your Organization using their “Contact Us” page.

Team Site Sign In Find your Team Schedule

Frequently Asked Questions:

  • Q: How do I find my kid’s Team?
  • Q: How do I find my organization’s website?
  • Q: Why can’t I see my Team in the TeamSideline App?
  • Q: How do I reset my password?
  • Q: How do I download the TeamSideline App?

Team Site Questions:

  • Q: How to manually add/edit a Team Site Roster as Team Site Staff
  • Q: How to Link to a TeamSideline Team Site Calendar with an Android Phone
  • Q: How do I hide/unhide my old Team's on my Team Site
  • Q: Team Site Texting
  • Q: How do I add family and friends?
  • Q: What does the yellow lock mean on the Team Site's Roster?
  • Q: Who has the ability to edit the roster?

General Questions:

  • Q: How do I change my email address?
  • Q: How do I change my password?
  • Q: How to Update Contact Information
  • Q: How do I Report Game Scores?
  • Q: How can I pay my account balance?
  • Q: Is our TeamSideline information private?
  • Q: What does the red flag mean next to an email address?
Submit a ticket to support

Still have questions?

Submit a ticket to support

Palos Verdes Youth Basketball League

"From exploratory discussions to new user training and ongoing customer support, executives and the TeamSideline staff have been professional, knowledgeable, and expedient in their communication. The website's powerful and highly-customizable interface has made league administration, enrollment, and scheduling a breeze. PVYBL has been extremely pleased with selecting TeamSideline as our league management system. "

- Roger L
Roger L, Palos Verdes Youth Basketball League
Tosa Baseball League

"TeamSideline is well thought through and it does not require to purchase any other system to run the league. TeamSideline does not require much training if any. It is very intuitive and simple to use. I have used other League management systems, and TeamSideline is by far the simplest. The documentation within the help section is thorough and complete. The response time from support is exceptional."

- Jim Hoefgen
Jim Hoefgen, Tosa Baseball League
Canton Baseball

"I spend every off-season taking zoom calls and demos of management software and apps. Our goal is to always stay on the cutting edge of technology while providing the best product for our program and our families. No matter the program we look at, they always seem to be missing one or more pieces to managing our program. TeamSideline is a one stop shop. Thank you TeamSideline for always being responsive anytime we have a need."

- Josh Blackmon
Josh Blackmon, Canton Baseball
Bakersfield Recreation & Parks

"Excellent software for managing our sports with approximately 150 teams and multiple divisions. For our agency, TeamSideline has automated our scheduling; provided simplified roster management that can be easily verified and tracked; provides our participants with instant schedules, standings, and game changes; and lightens the workload of our staff. We couldn't be more happy with the services provided."

- Lisa Phillips
Lisa Phillips, Bakersfield Recreation & Parks
Oak Ridge Jr Trojans

"Easy to track registrations, no paperwork. I can login at anytime from anywhere and get what I need. Saves me time. Customer service is A+. Always adapting to what the customer needs. Easy explanation of how to do things online. Love the photo upload option. Can track all accounts and do as many options you need for your specific organization. Can use and view from computer or phone, which is a huge plus. Very easy for a new person to the system to use and learn how to operate."

- Kristen Roeder
Kristen Roeder, Oak Ridge Jr Trojans
Sierra Athletic Conference

"The Staff at TeamSideline replies to e-mails usually within the hour no matter the time of day and follow up with us to make sure the problem was solved and that we were completely happy with them. I recommended TeamSideline to all of our organizations that I speak to."

- Joe Trammel, Commissioner
Sierra Athletic Conference
MPB Summer Basketball

"TeamSideline has been one of the best things we did in the 21 years our league has been running. We have used other websites and never had as much functionality for the price as we do now."

- Jay Ryan, Director
MPB Summer Basketball
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